Privacy Policy

Last updated: 7 August 2026

This policy explains how Flextop System (M) Sdn Bhd("Flextop", "we", "us"), based in Selangor, Malaysia, collects, uses and protects personal information when you use this website. We handle personal data in line with the Malaysian Personal Data Protection Act 2010 (PDPA).

Your consent

By using this website and submitting your details through our forms, you consent to your personal information being collected and used as described in this policy. Analytics cookies are a separate choice and are only used if you accept them on our cookie banner. You may withdraw consent at any time by contacting us.

Information we collect

Information you give us. When you submit the quote request form or contact us, we collect your name, company name, email address, phone number, the product you are enquiring about, estimated quantity, and any details you include in your message.

Information collected automatically. If you consent to analytics cookies, we collect standard usage data such as the pages you visit, how long you spend on them, approximate location (city or region, not a precise address), device type and browser, and the website or search that brought you here. This information is aggregated and does not identify you personally.

How we use your information

• To respond to your enquiry and prepare a quotation
• To supply, deliver and support the products you order
• To keep records of our dealings with you and your company
• To understand how the website is used and improve it
• To meet legal, tax and regulatory obligations

We do not sell your personal information, and we do not use it for automated decision-making.

Cookies and analytics

Cookies are small files stored on your device. This website uses Google Analytics to understand how visitors use the site. Google Analytics sets cookies that record usage data as described above.

These cookies are notloaded until you click "Accept" on our cookie banner. If you click "Reject", no analytics cookies are set and no usage data is collected. Your choice is stored in your browser so you are not asked again. To change your decision later, clear your browser's site data for this website and the banner will reappear.

You can also block or delete cookies at any time through your browser settings.

Who we share information with

We share personal information only where it is needed to run our business:

• Web3Forms processes submissions from our quote request form and delivers them to our email inbox.
• Google Analytics (Google LLC) processes website usage data, and only if you have accepted analytics cookies.
• Suppliers and delivery partners, where needed to fulfil an order you have placed.
• Authorities or advisers, where we are required to disclose information by law.

Some of these providers operate servers outside Malaysia, which means your information may be transferred and stored abroad.

Third-party privacy policies

The providers listed above handle data under their own privacy policies, which we do not control. We recommend reading them if you want to know how each one processes information:

• Google (including Google Analytics): policies.google.com/privacy
• Web3Forms: web3forms.com/privacy

Children's privacy

This website is intended for business use and is not directed at children. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal data, contact us and we will delete it.

How long we keep it

Enquiry and quotation records are kept for as long as needed to deal with your enquiry and to meet our legal and accounting obligations, after which they are deleted or anonymised. Analytics data is retained according to the settings in our Google Analytics account.

Keeping your information secure

We take reasonable steps to protect personal information against loss, misuse and unauthorised access. This website is served over an encrypted HTTPS connection. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Your rights

Under the PDPA you may:

• Request access to the personal data we hold about you
• Ask us to correct information that is inaccurate or incomplete
• Withdraw consent, including for analytics cookies
• Ask us to stop using your data for direct marketing

To make a request, contact us using the details below. We may need to verify your identity first.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised.

Contact us

Flextop System (M) Sdn Bhd
Selangor, Malaysia
Email: arron@moduplast.com.my